PRIVACY POLICY

What types of information do we collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the internet, login details, email addresses, passwords, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name, email, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you provide, such as your name, address, and email address. Your personal information will only be used for the specific purposes stated above.

Why do we collect such personal information?

We collect both non-personal and personal information for the following purposes:

To provide and operate the services
To provide ongoing customer assistance and technical support to our users
To contact our visitors and users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services
To comply with applicable laws and regulations

How do we store, use, share, and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, troubleshoot problems with your account, resolve disputes, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or contact you as necessary to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you via email, telephone, text messages, or postal mail.

How can site visitors withdraw their consent?

If you no longer want us to process your data, please contact us at needmyphonerepair@gmail.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and our contact information

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at needmyphonerepair@gmail.com or send us mail to: Need My Phone Repair, Meadowhall Centre, Management Suite, 1 The Oasis, Sheffield, S9 1EP.